Head of Consumer & Patient Experience Strategy, North America
Reputation (Redwood City, CA)
In her current position as Head of CX Strategy, North America at Reputation, Annie partners with large, complex organizations to provide strategic consulting and data-driven insights that maximize customer loyalty and drive new customer acquisition. Previously, Annie led digital marketing and online experience at Ascension, where she introduced new strategies for online consumer access to drive growth. She holds a bachelor’s degree in communications and a master’s degree in business administration with a minor in data science and business intelligence.