In this video interview, Cleveland Clinic’s Paul Matsen brings an optimistic perspective on how to modernize the future of healthcare marketing.

Drafting a Winning Sports Plan
The playoffs reveal updated strategies for top NBA and NHL franchises. Healthcare brands are also adjusting their playbooks to stay ahead of increased competition in the space.

The Value of Field Intelligence in Physician Relations
The pressure is on for health systems to make up for business lost during the pandemic. Examine the opportunities for physician relations teams.

Liaisons and Leadership: PRM Growth Strategy
Physician engagement drives hospital performance and growth. Kriss Barlow shares strategies for moving physician relations forward.

HMPS22: A Preview
The Healthcare Marketing & Physician Strategies Summit takes place May 16-18 in Salt Lake City. Read on for some HMPS22 highlights.

Rethink Work: Breaking Down Healthcare’s Hierarchies
The pandemic forced us to rethink the time and place of work. How are healthcare leaders responding, and what does the future hold?

Nudge Patient Behavior Using Data
How can healthcare marketers help nudge consumer and patient behavior? Tom Hileman offers some advice in this interview.

Driving Consumerism at Your Health System
Driving consumerism at health systems is fraught with challenges and conflicts. How can you navigate around these challenges? This interview offers advice.

Brand vs. Data in Healthcare Marketing
There’s been a long debate in healthcare marketing on whether to focus more on branding or data-driven plans. Why not focus on both?

How OhioHealth Puts Patients at the Center
OhioHealth puts patients at the center of care with its user-centered experience design strategy. Hear how.

Is Telehealth a Bubble?
Is it possible for telehealth to be the next generation of care delivery? How do we overcome resistance? Ann Mond Johnson weighs in.

What Policies Can Unbreak Healthcare?
What policies can unbreak healthcare as the industry strives to better align with consumer expectations? Hear Paul Keckley’s take in this Hello Healthcare interview.

Customer Experience: Buy-In, Adoption, and Measurement
Customer experience has catapulted to the forefront of strategic leadership planning in healthcare. Hear how HonorHealth is responding.

Influencer Marketing: The Dolly Parton Healthcare Story
In this new Hello Healthcare interview, recorded at HMPS21, Stuart Dill talks with Chris Hemphill about successful influencer stories.

Video: Making an Impact in Today’s Hybrid World
In this interview, Debra Jasper talks about creating clear, compelling messages that make an impact in today’s hybrid world.

Video: AI & Patient Engagement in Healthcare
Virtua Health has transformed its marketing and patient engagement strategy with AI. Learn how in this video interview.

Collaboration as a Force + Financial Multiplier for Service Lines
Marketing, physician relations, and strategy leaders at University of Utah Health are collaborating to create efficiencies, strengthen the organization’s culture, and facilitate exponential growth.

Harnessing Trust and Humanizing the Brand at Johns Hopkins
Since the pandemic began, the world has turned to Johns Hopkins for insights on COVID-19. Learn how marketing and communications embraced the opportunity to guide the global community during this time of crisis.

Podcast: Do Healthcare Marketers Deliver Care?
Do Healthcare Marketers Deliver Care, the latest Hello Healthcare podcast, explores the impact of misinformation on people’s health outcomes.

Advancing a Health System’s Efforts to Address Racism
Discover why diversity, equity, and inclusion are “more than buzz words” at Mount Sinai Health System.