The Coronavirus pandemic is having a significant impact on healthcare consumer attitudes, expectations, and behaviors, and there are indications that some of these changes may be long lasting. Examine results from a recent study.
There will be lasting impacts from a global pandemic like coronavirus. Healthcare strategy and marketing leaders who help design consumer-centric systems, prioritize growth initiatives, and—above all—embrace change will effectively guide their organizations into the post-COVID era.
Understanding how consumers seek, share, and use healthcare information online is essential for today’s healthcare marketers.
In today’s crowded and complicated landscape, it takes a lot for a healthcare organization to stand apart. Here are 5 lessons for making experience a priority.
To truly benefit from the power of personas, research-based, persona-specific targeting methods are needed.
To compete effectively with new, nontraditional market entrants, healthcare organizations need to shift their planning focus, asking “how is the customer doing” and finding solutions for consumer needs, rather than “how are we doing” relative to symmetrical competitors and benchmarked satisfaction scores.
Healthcare is a door many people are afraid to walk through. What can healthcare executives do to address the experience divide?
Healthcare marketing leaders offer insight into communicating with two of the largest demographic segments: millennials and baby boomers.
Here are seven healthcare marketing insights from 2019 that can help guide marketing strategy in 2020.
Virtua Health is changing the conversation when it comes to communicating with patients who have cancer. Learn how.
The Hackensack Meridian Health physician-tailored app, Maestro, offers providers a secure platform that increases efficiency and promotes facetime with patients.
University of Virginia Health continues to advance transgender-specific care with these communication strategies.
Marketing leaders from Mount Sinai Health System, Novant Health, and Banner Health give insight into how technology is shaping the future of healthcare marketing.
Cleveland Clinic uses a multilayered approach to marketing wellness—both inside and outside of their organization.
The time of the empowered patient is now. Learn how to calculate customer lifetime value with long-term wellness in mind.
Discover how AMITA Health and Emory Health Network are overcoming challenges from mergers and acquisitions and embracing opportunities to elevate their physician marketing strategies.
True North Custom’s synthesis of tweets from the Healthcare Marketing & Physician Strategies Summit highlights some of the most salient insights and ideas shared.
Brand experience consultancy Monigle has released a one-of-a-kind brand experience report and ranking for healthcare organizations.
Digital strategists across departments can work together to inform operational planning, build brand awareness, and more.
Learn how to create and follow a recipe for your patients’ nonclinical needs throughout their healthcare journey.