Driving DEI Initiatives: How You Can Succeed

Healthcare marketing leaders are taking action now to connect with diverse communities and drive DEI initiatives within their organizations.

Ahava Leibtag

The Secrets of Content Marketing

With the amount of content consumers can access, but perhaps not properly interpret, how can healthcare organizations help guide them to the best content and the care they need?

Communication Strategy During Labor Unrest

How can healthcare systems develop strategies for effective communication during times of unrest or crisis? Alan Shoebridge shares his insights.

Internal Communications: Tips for National Nurses’ Week

With National Nurses’ Week (May 6-12) and Hospital Week (May 7-13) quickly approaching, how will you show your appreciation to your critical patient care team members?

Navigating the Talent Crisis

In this video interview, Providence’s Alan Shoebridge shares insightful perspectives for healthcare leaders challenged with growing their teams and retaining staff.

Hello Healthcare Kaveh Safavi

Rethink Work: Breaking Down Healthcare’s Hierarchies

The pandemic forced us to rethink the time and place of work. How are healthcare leaders responding, and what does the future hold?

Nudge Patient Behavior Using Data

How can healthcare marketers help nudge consumer and patient behavior? Tom Hileman offers some advice in this interview.

Interview with Debra Jasper

Video: Making an Impact in Today’s Hybrid World

In this interview, Debra Jasper talks about creating clear, compelling messages that make an impact in today’s hybrid world.

harnessing trust

Harnessing Trust and Humanizing the Brand at Johns Hopkins

Since the pandemic began, the world has turned to Johns Hopkins for insights on COVID-19. Learn how marketing and communications embraced the opportunity to guide the global community during this time of crisis.

diversity-equity-inclusion

Advancing a Health System’s Efforts to Address Racism

Discover why diversity, equity, and inclusion are “more than buzz words” at Mount Sinai Health System.

Jarrard Forum Marcom Leader Survey

A Healthcare Marcom Post-Pandemic Pulse Check

Healthcare marketing and communications leaders weigh in on what comes next.

COVID-19

Vaccine Fear is Next COVID-19 Battleground: National Survey

A reluctance to get a COVID-19 vaccine appears to be the next public health battle for healthcare organizations, according to new survey data.

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Communications and Cancer: Changing the Conversation

Virtua Health is changing the conversation when it comes to communicating with patients who have cancer. Learn how.

diverse photos on colored squares

Creating an Inclusive Environment: Transgender Specific Care

University of Virginia Health continues to advance transgender-specific care with these communication strategies.

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The MarTech Effect: Shaping Healthcare Marketing and Communications

Marketing leaders from Mount Sinai Health System, Novant Health, and Banner Health give insight into how technology is shaping the future of healthcare marketing.

Employee Engagement

What’s the Real Story Behind Your Employee Engagement Scores?

To learn what’s really going on in your organization, ask your employees questions that assess their understanding of the “why,” not just the “what.”

Computer screen with data

2018 Healthcare Marketing and Communications Benchmarks

How does your marketing and communications function stack up with your peers?  View 2018 benchmarking results and recommendations.

No Wifi - Connecting People Sign on Chalkboard

When It Comes to Customer Loyalty, Going OFFLINE Builds Relationships That Matter

When it comes to customer loyalty in healthcare, relationships matter. Going OFFLINE can help marketers build the right relationships.

physician communication

Why Speaking Your Doctors’ Language is Crucial for Change

What’s the best way to get physicians engaged in organizational initiatives? A targeted communications strategy is one crucial element. Here are 6 lessons.

Amazon voice search device

Getting Your Content Ready for Voice

Voice will change the delivery of care, and it begins with content. A new eBook will help you prepare.