Since the pandemic began, the world has turned to Johns Hopkins for insights on COVID-19. Learn how marketing and communications embraced the opportunity to guide the global community during this time of crisis.
Discover why diversity, equity, and inclusion are “more than buzz words” at Mount Sinai Health System.
Healthcare marketing and communications leaders weigh in on what comes next.
A reluctance to get a COVID-19 vaccine appears to be the next public health battle for healthcare organizations, according to new survey data.
Virtua Health is changing the conversation when it comes to communicating with patients who have cancer. Learn how.
University of Virginia Health continues to advance transgender-specific care with these communication strategies.
Marketing leaders from Mount Sinai Health System, Novant Health, and Banner Health give insight into how technology is shaping the future of healthcare marketing.
To learn what’s really going on in your organization, ask your employees questions that assess their understanding of the “why,” not just the “what.”
How does your marketing and communications function stack up with your peers? View 2018 benchmarking results and recommendations.
When it comes to customer loyalty in healthcare, relationships matter. Going OFFLINE can help marketers build the right relationships.
What’s the best way to get physicians engaged in organizational initiatives? A targeted communications strategy is one crucial element. Here are 6 lessons.
Voice will change the delivery of care, and it begins with content. A new eBook will help you prepare.
By integrating customer communications with donor fundraising, marketers can play an important role in the philanthropic process. Read on for five tips to get started.
By taking a thoughtful, data-driven approach to email communications, marketers can boost open rates, click-throughs, and responses. Examine one system’s strategy.
Marketers can and should be contributing to patient experience. Patient Journey Mapping provides a framework for doing so.
With all of the changes happening in healthcare, the role of communicator is increasingly important for today’s healthcare marketing executives. Are you ready?
Effective communications don’t just inform, they engage. Take your internal communications from average to fabulous with these six lessons.
Understanding and measuring the experience of website visitors is the surest way to know if your site is helping or hurting your brand. Research provides some key insights.
While companies don’t define culture (employees do) they can and should be managing it. That means taking steps to ensure alignment and support of the desired culture through actions and words.