Director, Digital Strategy
Hartford HealthCare (Hartford, CT)
Dan Small is the Senior Director of Digital Strategy for Hartford HealthCare, Connecticut’s most comprehensive healthcare network. On average, Hartford HealthCare touches more than 17,000 lives every single day. A seasoned pro with more than 20 years in the industry, Dan has a deep understanding of leveraging technology and design to make it easy for customers to connect with the healthcare services they need. He is responsible for the strategy and management of Hartford HealthCare’s customer relationship management system, digital marketing, web presence, intranet communications, online reputation management, marketing call center, and digital signage program.