Improving Loyalty Through Personalized Experiences

Wednesday, July 25, 11:30 AM - 12:30 PM CDT

As in most industries, the healthcare consumer experience begins long before customers walk through the door. This webinar will detail the shift that must be made to engage potential patients from the first lead inquiry through their journey to treatment and the post-care relationship.

Speakers

John Marzano, Vice President, Marketing & Public Affairs, Lehigh Valley Health Network

Gary Druckenmiller, Vice President, Customer Success, Evariant

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